The primary taxpayer’s SSN in the return must not be the same as the primary taxpayer’s SSN on another tax return filed and accepted for the same tax year.
Fix #1: Sign into your RapidTax account and doublecheck that the names and social security numbers match exactly what is currently on file with the IRS and Social Security Administration.
Fix #2: If the names and SSNs seem to be entered correctly, you may need to paperfile your tax return for this year and contact the Social Security Administration to update the information they have on file for you.
